Last Updated: March 21, 2024

Our Commitment to Privacy

Fire Squid, LLC (“Fire Squid”) abides by the Privacy Principles as outlined in the Privacy Act of 1988 (Cth), ensuring the proper management of personal information.

‘Personal information’ is defined as data or opinions relating to an identifiable or easily identifiable individual. This Privacy Statement governs the collection and use of personal information by Fire Squid.

Additionally, this document delineates our practices for handling ‘personal data’ of European Union (EU) residents, in alignment with the General Data Protection Regulation (GDPR) requirements.

We commit to periodically reviewing and possibly amending this statement.

Information Collection and Usage

Fire Squid gathers personal information to offer its services, products, and support effectively. Our engagement platforms include, but are not limited to, our website, mobile applications, email, and phone services. The type of service or product you utilize may influence the personal data collected.

Information we gather spans both ‘Personal Information’, which can identify a natural person, and ‘Non-Personal Information’, which is data that doesn’t specify an individual directly. For clarity and transparency, this statement covers both categories.

Unsolicited personal information provided by users or collected via unorthodox means falls outside this statement’s protections. Similarly, data shared on platforms not under our control, like social media, is governed by the respective platform’s privacy policy.

Collecting Personal Information

Direct Information Collection:

Users may be asked for personal information through various means, such as our website, app, during telephone calls, or in person. A Collection Notice will be provided at that time to explain its intended use.

Types of information we may collect include:

  • Account Information: username, password, and profile picture.
  • Contact Information: email address and phone number.
  • Location Information: physical and billing address, timezone.
  • Identity Information: full name, identity verification documents, and user photos.
  • Financial Data: payment details and tax identification numbers.
  • User-Generated Content: project details, messages, and reviews.

Information from Other Sources:

Users may permit us to gather data from their other online accounts. This is governed by this Privacy Statement. Removal of our access is possible via platform settings or contacting our support.

In certain scenarios, users may provide us with contact details of non-users. This data is stored for contact purposes and to prevent system misuse.

Data Usage

The collected data primarily enables us to deliver requested products or services. Specifically, it is used for:

  • Service or product provision as requested by the user.
  • User Contract creation facilitation.
  • Providing user support and responding to inquiries or complaints.
  • Marketing of our additional offerings, subject to user consent.
  • Operational purposes, including platform testing, research, and improvement.
  • Compliance with legal obligations.

Your data may be used for automated decision-making, including job matching and marketplace security measures.

Disclosure of Personal Information

We may share personal information with third-party service providers who assist in delivering our services. These providers are contractually obligated to handle your information according to our directives.

Other disclosures may occur as necessary to provide requested services, comply with legal requirements, or with user consent.

International Operations

As an international entity, Fire Squid’s processing of personal information may involve staff from any of our global offices.

Accessing and Correcting Your Information

You have the right to access and correct your personal information. Most information can be directly adjusted in user settings. For further assistance or to request data in a portable format, contact our Privacy Officer.

Your Rights

You retain numerous rights regarding your data, including the right to object to certain processing activities and to request data deletion, subject to operational and legal constraints.

For exercising these rights, contact our Privacy Officer.

For further details or to address concerns, please reach out to our Privacy Officer via:

Email: [email protected]

This statement also acknowledges our adherence to security and privacy standards in partnership with industry leaders.

Complaints and Inquiries

Should you have any complaints or wish to discuss your privacy rights, please contact our Privacy Officer directly. 

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